- Data Entry of all charges within 24 hours.
- Submitting elect- ronic and / or paper claims to both primary and
secondary insurance carriers.
- Monthly Cash Statements.
- Soft Collections after cash balance exceeds 120 days past due. The
following steps will be taken by us:
- Mail out a series of three collection letters.
- Make 3 phone calls to patients who do not respond to collection
letter.
- Refer all remaining balances to client for analysis.
- Entering practice information into software program, to include lists
of all insurance carriers, fee schedules, ICD-9 and CPT-4 codes.
- Accurate ICD-9 and CPT coding of your services (at an additional charge).
- Follow up on claims at 31 days.
- Appeals and Denials
- We will follow insurance guidelines for all appeals and pursue all
avenues to receive payments.
- If the appeal process has been exhausted, we will forward the information
back to the client for review and analysis
- Posting of payments received from insurance companies and patients.
- An in-house pre-collection unit
- Insurance Verifications.
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